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AV Support Technician

  • Duration: 12 months+
  • Location: Juno Beach, FL


Minimum Requirement:

Bachelor’s degree in related field (communication arts, graphic design, etc.) required

3 or more year’s relevant experience required.

Candidates must have extensive experience working with audio/visual equipment and systems in a corporate office environment.

Must possess impeccable customer service skills and be comfortable supporting senior level executives with confidential subject matter in high pressure, fast paced situations. The ability to remain flexible and adaptable to meet the demands of internal clients and demonstrate enthusiasm and passion for their business.

Demonstrated discipline in project execution. Detail oriented, organized and can manage multiple projects while dealing with tight deadlines. Advanced analytical and creative problem solving skills for visual information design.

Minimum of 2 years of work history with direct customer interaction.

Proficient with standard Microsoft and Apple office products including Outlook, PowerPoint and Keynote.

Experience using NewTek TriCaster for multi-source recording and live webcasting.

Advanced level of experience using the MAC platform.

Advanced level of experience using Adobe Creative Suite 3&4 (Photoshop, illustrator and InDesign).

Advanced knowledge of offset print production of 2 and 4 color process with a strong understanding of production material costs and time limits which can impact a design concept.

Ability to work in a PC environment with a proficiency in Microsoft suite.

Strong writing, verbal, editing, presentation, and overall communication skills.

Ability to perform market research & analytics. Sound business and financial acumen

Ability to follow critical business processes to ensure quality and timely execution of initiatives.

Ability to multitask and maintain high performance under extreme pressure in a dynamic, fast-paced environment.

Ability to adjust work schedule to business needs.

Must be able to lift 50 lbs. frequently through the day and move quickly between locations across a large campus.

Must possess a valid Driver’s License and be a safe driver.

Adhere to and understand OSHA standards for all phases of the job.


Core Requirements:

Looking for an energetic, “tech savvy” team player with a strong work ethic, a positive “can do” attitude and a solid understanding of signal flow and troubleshooting.

Participate in team design efforts and/or work as an individual designer to develop creative concepts and designs to achieve client’s communication objective(s).

Design and maintain the company’s corporate identity; design work may include: annual reports, brochures, advertisements, graphical elements, trade show booth displays, corporate communications, templates and presentations.

Responsible for ensuring accurate and high quality work through proofing designs and creative collaboration with other graphic designers.

Create varying levels of graphic design to meet specific internal and external promotional needs while taking design from concept to implementation.

Execute design compositions from creative briefs with the ability to look at the bigger picture in a creative campaign.

Interpret the clients business needs; clarifying design issues; thinking creatively to produce new ideas and accept direction.

Effectively present ideas both verbally and visually.

Maintain and develop competency and awareness of the latest design trends and production techniques

AV/DV equipment setup/strike/troubleshooting/operation/maintenance including: computer laptops, media players, video projectors, video/ teleconference devices, audio systems and their components, digital video cameras, editing/recording equipment, and other miscellaneous AV related components and cabling.

Professional, discrete and service-minded communication with customers in all modes: telephone, email, instant message, text or in person.

Keep office, storage and meeting areas neat and organized at all times.

Provide productive feedback and process improvement ideas to manager.

Assist video editors with meeting footage capture on an as needed basis.


Preferred Requirements:

Experience in multiple disciplines preferred.

4 year Communications Degree in Media Production (or associated technical trade school diploma with equivalent certifications, training and experience).

Prior corporate support services experience

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